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We understand that people sometimes experience difficulty in paying bills on time. If you are having trouble paying your monitoring and security service fees please contact us as soon as possible. This allows us to review your options and agree a suitable payment arrangement so we can help ensure your monitoring service and security continues uninterrupted. Contacting us as early as possible also helps you avoid unnecessary payment decline fees and other charges.
You can contact our Payment team directly by:
Telephone: In Australia - 1800 010 212 In New Zealand - 0800 800 867
or simply provide us with the following details and one of our team will contact you within 2 business days to discuss.
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